Key Account Manager (Restaurants) - Darmstadt and Surroundings (m/w/d)

We are a creative and innovative start-up that develops and operates virtual food brands. With brands like Holy Hen, unsmashed etc., we focus on urban lifestyle, digital presence, and top-notch quality. To expand our network of partner kitchens and achieve long-term success, we are looking for a Key Account Manager (m/w/d), who will take over the onboarding & training as well as the ongoing management and optimization of our partner locations.

Aufgaben

Partner-Training & Support: You ensure that new locations start smoothly and existing partners remain successful by training them yourself.

Daten statt Bauchgefühl: You analyze platform and business data, recognize opportunities, and set targeted measures to push our performance in quality and revenue.

Prozesse optimieren: You implement smart processes, test new ideas, and bring fresh air into the operational routine.

Hands-on statt Hierarchie: As a point of contact for our partner businesses, you help to resolve challenges directly and pragmatically.

Flexibles Arbeiten: You are regularly on-site to ensure everything runs smoothly. In our HQ, you also steer the businesses remotely.

Wie ein guter Monat in dieser Rolle aussieht:

• New partners are live and understand our model
• Existing partners perform better than last month
• Problems are solved before they escalate
• You know your numbers and can explain them
• You don't need micromanagement

Qualifikation

About you

• You have experience in Außendienst, Partnership Management, Sales or Operations
• You are strukturiert, but not bureaucratic
• You can speak with restaurateurs on eye level
• You work eigenständig and take Verantwortung
• You think in solutions, not in responsibilities
• A driver's license class B is an advantage

What we do not search:

• People who need clear corporate structures
• Pure sales profiles without operational understanding
• People who delegate responsibility upwards
• Candidates who prefer to explain rather than implement

Benefits

What we offer you:

• Direct collaboration with the management team
• Clear responsibility instead of endless coordination
• Visionable impact on growth and success
• Fixed salary + performance-based component
• Short decision-making paths, high speed
• No corporate, no theater, no stagnation

🚀 Creative freedom: Bring your ideas in and shape the development and expansion of our brands actively with.

🍔 Exciting projects: Work on innovative virtual food brands.

🏡 Flexible working: Remote options and flexible working hours are possible.

💡 Development opportunities: Further education and growth in a dynamic environment.

🧬 Startup vibe: Young, motivated team with short decision-making paths.

☕️ Office snacks (coffee, drinks, snacks etc.)

Hiring process looks like this:

• Virtual coffee meeting for getting to know each other (30min)
• Personal meeting at our HQ
• Visit one of our partner kitchens
• Final decision !

How you apply!

• A few sentences about yourself.
• Why this role makes sense for you.
• CV

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