Key Account Manager (IT Outsourcing)

Place of work: Warsaw

Your responsibilities

• Ensuring professional and timely service of existing clients through regular contact, in order to maintain high quality of services provided, including up-selling and cross-selling of services.
• Coordinating the sales processes of services to existing and new clients, including, among others, negotiating/renegotiating contracts, monitoring order renewal dates, processing current documentation.
• Actively seeking new business needs and identifying new cooperation opportunities with existing clients by developing a network of contacts within the organization, networking and proactively building relationships with decision-makers.
• Participating in client meetings to actively build long-term relationships, with an emphasis on understanding their needs and adapting offered IT solutions to their expectations.
• Cooperating with internal recruitment teams to ensure that services are provided in accordance with established standards and schedules.
• Assisting in the preparation and completion of tender documentation and other necessary documents in accordance with client requirements and internal company procedures.
• Monitoring, tracking, and analyzing public and non-public tender announcements.

Our requirements

• Minimum three years of experience in customer service related to the technology industry (IT, telecommunications, fintech), including at least one year of experience in a sales role related to staff outsourcing services, permanent or temporary recruitment.
• Responsibility for achieving sales goals related to the development of cooperation and increasing the volume of services provided to clients.
• Ability to build lasting relationships with both operational level staff and management/leadership in client organizations.
• Teamwork and communication skills.
• Highly developed interpersonal skills and ease of making contacts.
• Negotiation skills.
• Accuracy, diligence, and attention to detail.
• Ability to organize one's own work and manage priorities.
• Basic knowledge of regulations and procedures related to tender procedures will be an additional advantage.
• Proficient computer skills, including very good knowledge of MS Office suite and CRM tools.
• Good command of spoken and written English (minimum B2).

What we offer

• Work in a dynamic and supportive team.
• Opportunity to gain valuable experience and cooperate with large, reputable clients.
• Opportunity for real promotion and development within the company structure.
• Support and mentoring from an experienced supervisor.
• Stable employment conditions and attractive remuneration (solid base salary and an unlimited bonus system).
• Possibility of partial remote work.
• Integration outings.
• Benefit package (cafeteria system, private medical care Medicover) with a total value of over 600 PLN.
• Well-equipped and stocked kitchen, and a modern office that people want to work in.

Benefits

• subsidy for sports activities
• private medical care
• flexible working hours
• discounts on company products and services
• integration meetings

P&P Solutions Sp. z o.o.

Are you an open person who likes contact with people? Do you enjoy building long-term business relationships and developing sales in a dynamically changing business environment? Do you want to gain valuable experience in selling outsourcing services and work in a company that focuses on development and partnership cooperation? If the answer is YES – join us!

We provide outsourcing and recruitment services and support digital transformation by implementing cloud services for clients worldwide. We work with fast-growing startups, the largest software houses in Poland, large product companies, and global corporations. We are present in almost all sectors, but primarily in IT, telecommunications, fintech, banking and insurance, transport and logistics, administration, and public services.

Our partners are both Polish and foreign companies, which offers great opportunities to gain experience. The entire Business Development team works closely with the Management Board, engaging in service development and sales strategy planning and co-creation for the organization.

At P&P Solutions, we operate as one Team, jointly striving to achieve set goals.

Due to development, we are looking for a Key Account Manager to support the sales team in the outsourcing services area, responsible for maintaining and developing cooperation with our existing Clients, as well as seeking and acquiring new Clients. If you have at least three years of experience in customer service, thrive in a dynamic yet organized environment, and want to develop in the area of outsourcing services sales, we invite you to apply!

Clicking the “Apply” button or otherwise sending a recruitment application, you agree to the processing of your personal data by P&P SOLUTIONS sp. z o.o. with its registered office at: Kazimierza Pułaskiego 76, 05-510 Konstancin-Jeziorna (Employer), as the data controller, for the purpose of conducting recruitment for the position indicated in the advertisement.
Your personal data will be processed on the basis of the following legal grounds: (a) to take action at your request before concluding a contract (e.g., information about expected salary and availability to start work); (b) based on our legitimate interest (e.g., name, surname, date of birth, contact details, education, professional qualifications, employment history); c) based on your consent, which is expressed by sending application documents containing such information as, e.g., image or interests.Providing all the personal data mentioned above is voluntary, however, the data listed in points a) and b) are necessary to participate in the recruitment. Failure to provide the data will result in the inability to consider your candidacy. Providing the remaining data is voluntary, but may help in the efficient conduct of the recruitment process.You have the right to request access to your data (including obtaining a copy), rectification of data, erasure of data, restriction of processing, data portability, as well as to object to their processing. You also have the right to lodge a complaint with the President of the Personal Data Protection Office.Your personal data may be transferred to providers of job advertisement publication services, recruitment management system providers, IT service providers (hosting), information system providers.The personal data provided by you will not be used for profiling or automated decision-making.Your personal data will be processed for a period of max. 1 year from the end of the advertisement publication, unless you have given separate consent to the use of your personal data in future recruitments.To exercise your rights or if you have any questions regarding the processing of your personal data, please contact us at: [email protected].