Key Account Manager

Introduction At Fidelity Life, we take pride in our role in New Zealand's Growth Story, safeguarding the way of life for New Zealanders for over 50 years. Our success contributes directly to the growth of New Zealand, through our shareholders, customers, and people, making us a unique player in the market. As a trusted and dedicated contributor to protecting New Zealanders, we invite you to join our team and make a meaningful impact. Description Role Overview: At Fidelity Life, our Key Account Manager is responsible for building and maintaining strong relationships with key clients, identifying new business opportunities, and providing exceptional customer service. This role requires a high level of professionalism, excellent communication skills, and the ability to work independently. The ideal candidate will have experience in account management, preferably within the financial services industry. Description Responsibilities: As our Key Account Manager, you will be responsible for: • Building and maintaining strong relationships with key clients • Identifying new business opportunities and developing strategies to pursue them • Providing exceptional customer service to ensure client satisfaction and retention • Collaborating with internal stakeholders to develop and implement effective sales strategies • Maintaining accurate records of client interactions, sales activities, and market trends • Staying up-to-date with industry developments and regulatory changes to maintain a high level of knowledge and expertise. Description Requirements: To be successful in this role, you will need: • A strong understanding of the financial services industry and its key players • Excellent communication and interpersonal skills • The ability to work independently and as part of a team • Strong analytical and problem-solving skills • Ability to maintain confidentiality and handle sensitive information with discretion • Proficiency in Microsoft Office, particularly Excel and Word. Description Benefits: As our Key Account Manager, you will enjoy: • A competitive salary and bonus structure • Ongoing training and development opportunities to enhance your skills and knowledge • A dynamic and supportive work environment that values collaboration and innovation • Access to a range of employee benefits, including health insurance, retirement savings plan, and more.