Login Enter

DiliTrust

1 day ago

Key Account Manager - France

  • Paris - La Défense
  • Full Time
  • Lead
Sign up free Log in

Sign up to save this job, get alerts, and apply with an optimized CV.

Company information

Company
DiliTrust
Location
Paris - La Défense Germany
Posted
1 day ago
View all jobs at DiliTrust

Job description

Ready to join the Legal Tech revolution?
Vision: A leading SaaS software publisher, DiliTrust is a global company specializing in legal and governance solutions. Our ambition is to support our clients in the rapid digitalization of their legal departments. With annual growth of over 40% since 2020, we aim to become one of the world leaders in Legal Tech, with a valuation exceeding $1 billion by 2027.
 
Impact: From generating reports for General Meetings to AI-assisted contract lifecycle management, our teams spread across 8 offices worldwide (France, the United States, Mexico, the MEA region, Germany, Spain, Italy, and Canada) are the driving force behind our global success. Today, we support over 2,400 clients in 64 countries, 80% of whom are listed companies on the major European, American, and Middle Eastern markets.
 
Recognition: DiliTrust is a pioneer in LegalTech innovation, being the first company in the sector to integrate AI features as early as 2022. We are also recognized for offering a dynamic and entrepreneurial work environment for our teams, certified annually since 2019 with the "Happy at Work" and "Tech at Work" labels.
 
Your role:
Reporting to our Account Manager Team Leader, you will be responsible for managing a portfolio of strategic accounts (e.g., CAC 40 companies) in a demanding B2B SaaS context, focused on retention, upsell, and cross-sell.

Your responsibilities
  • Take responsibility for a client portfolio and build trusting relationships;
  • Manage contract renewals while creating cross-sell & upsell opportunities;
  • Identify opportunities and develop existing accounts by engaging contacts in new departments to expand our reach; Accompany clients in a consulting approach;
  • Attend client meetings to gather feedback on product usage;
  • Monitor business & usage KPIs (Churn, Cross-sell Revenue, Upsell Revenue...);

    • Profile sought:
  • Minimum 5 years as an Account Manager in a B2B environment, ideally in SaaS/tech environment;
  • Excellent command of French and English;

    • Recruitment process:
  • Interview with a member of the TA team (30/45 mins);
  • Interview with the AM Team Leader (1 hour);
  • "Role play" interview (1 hour 15 mins);

    • What we offer you:
  • Join a rapidly growing company in an international and supportive environment (offices in France, Italy, Spain, Canada, but also Dubai and Mexico);
  • Our "Remote Work Charter" which guarantees you can find your balance between "Onsite" and "Remote";
  • Offices in the heart of La Défense with access to services such as: gym, hairdresser, concierge, laundry service...;
  • Finally, all the daily benefits such as: Social and Economic Committee (CSE), meal vouchers/company restaurant, profit-sharing bonus, company daycare...;

    • Required skills

    Interested in this position?

    Create your free account and tailor your CV to match this job.

    Create free account Log in