Key Account Manager

In this dynamic new role at Culligan UK, you will own the P&L and growth strategy for one of our vital industry verticals, which may include Healthcare, Hospitality, Food & Beverage, or Education. Stepping into the shoes of the “GM of the vertical,” you will guide a passionate team, foster strong C-suite relationships with the verticals largest customers, forge new strategic alliances, and drive revenue growth across Culligan’s innovative hydration, filtration, and water-treatment solutions.

Key Areas of focus for this role -

• Vertical Growth Strategy - Create and foster an account-based strategy that propels growth and enhances margin expansion.
• Relationship Stewardship - Foster strong, multi-tier relationships with crucial accounts within your vertical
• New-Logo Acquisition - Collaborate with our inside sales team to identify and engage with ideal customer profile (ICP) prospects, successfully closing high-value opportunities.
• Pod Leadership & Coaching - Engage with your team members consistently, providing them with meaningful support and encouraging their growth and development.
• Forecasting & Governance - Oversee a dynamic 90-day rolling forecast, showcasing the vertical P&L to leadership team members.
• Cross-Functional Collaboration - Collaborate with the marketing team on vertical campaigns while maintaining a strong connection to the finance team
• Voice of Customer & Innovation -Spot emerging trends in various sectors and work closely with the product team to drive innovation.
• Risk Management - Spot potential revenue risks, implement effective remediation strategies, and champion Culligan's Safety First culture.

Requirements

• Proven record (7+ years) growing £8-10 m+ portfolios in water treatment, industrial services, or adjacent sectors
• Demonstrated leadership of virtual or matrix pods, including sales & Customer Experience functions
• Consultative/solution-selling mastery (MEDDPICC, Challenger or similar)
• Data-driven operator, experience using Salesforce, Power BI and account-planning tools
• Commercial acumen: pricing, contracts, financial modelling and P&L literacy
• Executive-level communication, negotiation and influencing
• UK driving licence, up to 30% of your time will be spent on the road. You will be required to attend monthly meetings at our head office in Wolverhampton

Desirable

• Sector expertise in target vertical (e.g. HTM 04-01 compliance for healthcare, BRCGS for F&B)
• Degree in Engineering, Environmental Science, Business or related field
• Professional certifications (e.g. ISMM Level 5, Key Account Management Association CKAM).

Benefits

• 25 days holiday plus bank holidays
• Sales Incentive scheme
• Holiday purchase scheme available
• Company Car or Allowance
• Life Assurance
• Pension – Salary exchange Scheme
• My Culligan benefits - Discount platform
• Culligan Product discounts
• Employee Assistance programme
• Enhanced maternity, paternity, and grandparent leave