Key Account Manager

Job Description Job Title: Key Account Manager Segment: Surgical Ophthalmology (Intraocular Lens Portfolio) Division: Chain of Hospitals HQ: Bangalore Covering Area: Entire Karnataka Experience Required: 7–15 Years Industry Preference: Ophthalmic-Surgical / Ophthalmic-Pharma Role Objective: A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts, encouraging repeat purchases and brand loyalty, and increasing the usage and uptake of our products and services among these key accounts. Key Responsibilities: • Develop and execute a comprehensive account plan for each assigned key account, focusing on building strong relationships and driving business growth. • Identify and prioritize opportunities to expand existing relationships and develop new ones. • Collaborate with cross-functional teams to develop and implement sales strategies that meet the needs of our key accounts. • Provide exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring timely delivery of products and services. • Analyze market trends and competitor activity to stay ahead of the competition and identify new opportunities for growth. • Develop and maintain a deep understanding of our products and services, as well as those of our competitors, to effectively communicate their value proposition to key accounts. • Stay up-to-date with industry developments, regulatory changes, and best practices in the ophthalmic-surgical and pharmaceutical industries. • Work closely with internal stakeholders to ensure alignment on sales strategies, goals, and priorities. • Develop and maintain a strong network of contacts within our key accounts, including decision-makers, influencers, and end-users. • Identify and capitalize on opportunities to upsell or cross-sell relevant products and services to key accounts. • Ensure compliance with all company policies, procedures, and regulatory requirements. • Travel frequently to visit key accounts, attend industry events, and participate in training programs. Benefits: • Competitive salary and benefits package • Opportunities for professional growth and development • Collaborative and dynamic work environment • Recognition and rewards for outstanding performance • Comprehensive training program • Access to cutting-edge technology and tools • Flexible working hours and remote work options • Employee wellness programs and employee assistance programs