Key Account Desk Advisor

Key Account Desk Advisor

In the Customer Service & Experience team, we are looking for a friendly and professional colleague who can respond to clients' requests from their portfolio, both in writing and over the phone. We want to offer each client an excellent experience and build relationships based on trust and respect.

We expect from you:

• Solid knowledge of PC usage
• Very good knowledge of English language
• Excellent communication and orientation skills towards clients
• A friendly, sociable, and empathetic attitude
• Analytical thinking and problem-solving orientation

You will do:

• Manage, analyze, and solve all requests received from clients in your portfolio.
• Maintain contact with clients and contribute to the development of long-term relationships.
• Explain our company's products and processes in detail, clarify expectations, and overcome any obstacles that may arise.
• Offer complete and precise information about our products to ensure the best possible experience for our clients.

Let's get to know each other and make a team together!