You are a commercial all-rounder who loves office organization, customer-oriented work, and additionally steers the deployment planning of our service technicians. In this position, you combine after an intensive familiarization classical office and administrative tasks with responsible coordination of service deployments.

Benefit from a long-term perspective in a crisis-proof company and a Duz culture that emphasizes teamwork.

Apply now as

Commercial Employee (m/w/d) with Focus on Office Management & Scheduling

Tasks

• You manage existing and new customers by phone and take orders.
• You answer incoming inquiries consultatively about products and services.
• You document and maintain customer and master data in the CRM system (e.g. MS Dynamics).
• You calculate contracts and service deployments and create evaluations and customer reports.
• You plan and coordinate daily service deployments of technicians – efficiently, customer-oriented, and reliably.
• You schedule appointments, notify deployments, and communicate closely with technicians and customers.
• You set up follow-up actions, notifications, and orders in Navision and transfer them into the deployment planning (Visitour).
• You take care of daily data maintenance as well as creating statistics, overviews, and duty rosters.

Qualification

• You have a completed commercial education.
• You possess good German language skills in writing and speaking.
• You work safely with MS Office; CRM/Navision knowledge is a plus, but not necessary.
• You approach people friendly, cordially, and service-oriented.
• You work independently, reliably, and structured.
• You keep an overview even with multiple tasks and work solution-oriented.
• First experience in scheduling, appointment planning, customer service or coordination is advantageous.

Benefits

• Top Benefits: 30 vacation days, pensionable benefits, occupational old-age provision, Germany ticket, company bike, company fitness, regular team events.
• Flexible Working Hours & Mobile Work: You benefit from regular working hours and home office possibilities.
• Long-term Development: You receive a structured onboarding process as well as professional further training – including the option to take over more responsibility.
• Modern Company Culture: Short decision-making paths, open conversation and Duz culture, and a valuing togetherness.

Apply now immediately. We will contact you by phone afterwards and accompany you competently and reliably through the entire application process.

Your consultation is completely free of charge. If you have any questions, please reach your personal contact person Tim Rauschenberger under +49 211 972 695 28.

Office Secretary # Commercial Employee # Office Management # Sachbearbeitung Office # Customer Service Bureau # Order Acceptance # Scheduling # CRM Maintenance # Administrative Assistant # Office Manager # Personal Planning

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