Student Service Centre Adviser

Description Can you quickly absorb and apply new information, systems, and processes? Do you have previous experience in a customer service role and excellent communication skills? Are you passionate about making a positive difference and committed to continual learning and growth? Kōrero mō te tūranga - About the role Te Herenga Waka - Victoria University of Wellington is currently recruiting for a Kaiārahi Pokapū Tauira - Student Service Centre Adviser to join our Student Service Centre within the Students' Association. The successful candidate will be responsible for providing exceptional customer service, supporting students with their academic and personal needs, and contributing to the development of student services. This is an exciting opportunity for someone who is passionate about making a positive difference in the lives of students. If you are looking for a role that offers variety, challenge, and opportunities for growth and development, then this could be the perfect job for you. Key responsibilities: • Provide exceptional customer service to students, staff, and external stakeholders, • Support students with their academic and personal needs, including providing information and guidance on university policies and procedures, • Contribute to the development of student services, including identifying and implementing new initiatives and programs, • Work collaboratively with other teams within the Students' Association to achieve shared goals and objectives. Requirements: • Previous experience in a customer service role, • Excellent communication skills, both written and verbal, • Ability to quickly absorb and apply new information, systems, and processes, • Passion for making a positive difference and committed to continual learning and growth, • Ability to work independently and as part of a team. Benefits: • Opportunity to make a positive difference in the lives of students, • Variety and challenge in a fast-paced environment, • Opportunities for growth and development, • Collaborative and supportive work environment.