(Junior) Technical Writer / (Junior) Technischer Redakteur (m/w/d)

We offer companies solutions in the areas of IT-Outsourcing, Cloud Services, Network & Security and Datacenter. The technological basis for these services is a high-performance IT infrastructure with our own high-security data centers. Since 1993, we have developed into one of the IT specialists with more than 500 employees. All this wouldn't be possible without a strong team. That's why we value the permanent development and promotion of all employees and are looking for reinforcement at the locations Nürnberg, Aschheim, Berlin and remote (within Germany) – through you?

You love translating complex IT topics into clear and understandable language? Then support us in elevating our technical documentation to the next level! As part of our growing editorial team, you will work in a modern tool landscape (DITA, XML, Markdown) and ensure that our customers and colleagues always find the right answers.

Aufgaben

• Creation, maintenance, and further development of technical documentation (e.g. customer manuals, operation manuals, process and service documents) in close cooperation with departmental experts based on XML or Markdown
• Application of style guides, templates, and processes for content governance and versioning
• Support and troubleshooting of automated publication pipelines using tools like GitLab, DITA Open Toolkit, and REST APIs
• Surety of consistent, auditable, and compliance-conforming documentation
• Ongoing optimization of documentation processes and co-shaping the future of KI-supported editing

Qualifikation

• Degree in Technical Writing, Computer Science, Communication, Engineering or equivalent qualification
• Professional experience as a technical writer, ideally in an IT or infrastructure environment
• Ideal knowledge of XML, Markdown, GitLab, CI/CD pipelines, and document workflows
• Experience with KI-supported content workflows and a strong interest in actively developing them further
• Structured, precise, and self-reliant working style, as well as a hands-on mentality
• Strong communication skills and willingness to cooperate, especially when conveying technical information between IT, departmental experts, and management
• Very good German and English language skills in writing and speaking

Benefits

• Unlimited employment contract and flexible working hours
• Working at various locations possible (e.g. Nürnberg, Aschheim, Berlin) or also 100% remote
• Hight-quality equipment: laptop and company phone also for private use
• Individual development and further education through in-house training and external courses
• Childcare cost allowance (per month/child) and corporate benefits
• Attractive company events, a friendly and appreciative work environment, and duz culture from the first day
• Health management (e.g. free massage), job bike leasing, and attractive contribution to the Germany ticket
• Welcome Day, direct contact person (m/w/d) and structured onboarding phase
• Free drinks (also soft drinks) and fresh fruit at the locations

We've piqued your interest? Then we look forward to your comprehensive application with your salary expectations and earliest possible start date on our job portal.

We're happy to answer any questions you may have about us or the position.

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