Junior Shipping Supervisor

Junior Shipping Supervisor

Location: Monterrey, Nuevo León

Work model: On-site

Employment type: Full-time

We are seeking a Junior Shipping Supervisor to support the daily coordination and execution of outbound shipments. This is a hands-on role for an organized and proactive professional who can coordinate warehouse activities, carriers, customers, and internal teams to help ensure shipments are completed accurately and on time.

Key Responsibilities

• Monitor the daily flow of inbound and outbound materials.
• Coordinate daily shipment schedules based on customer priorities and operational requirements.
• Confirm shipment readiness, documentation, material availability, and carrier appointments.
• Prioritize urgent and time-sensitive shipments.
• Coordinate loading and dispatch activities with warehouse personnel and transportation providers.
• Track shipment progress and provide timely updates regarding delays or exceptions.
• Communicate with customers, carriers, and internal teams by phone and email.
• Create and update shipment information and loads in SAP.
• Maintain accurate shipping data, trackers, and documentation.
• Prepare daily shipping reports using Excel, Power BI, or other reporting tools.
• Support the resolution of shipping issues and escalate risks when necessary.
• Identify opportunities to improve shipping processes, communication, and operational efficiency.
• Participate in root cause analysis and corrective action activities.
• Provide operational support and guidance to shipping team members and warehouse partners.
• Support special projects and other responsibilities as assigned.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, Business, or a related field preferred.
• 3–5 years of experience in shipping, transportation, warehousing, logistics, or manufacturing operations.
• Previous experience coordinating or leading daily operational activities.
• SAP experience is required.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Experience with Power BI, transportation management systems, or ERP platforms is preferred.
• Strong organizational, analytical, and problem-solving skills.
• Ability to prioritize customer requests and respond with a sense of urgency.
• Strong communication and customer-service skills.
• Ability to work under pressure and manage multiple priorities.
• Self-motivated, proactive, and comfortable working in a fast-paced operational environment.
• Flexibility to support time-sensitive shipping requirements when needed.