Junior Service Representative (UPS)

Schneider Electric, a global specialist in energy management and automation, develops connected solutions and technologies to manage energy and processes in a safe, reliable, efficient, and sustainable manner. We create solutions that ensure Life Is On everywhere, for anyone, at any moment. Sustainability is at the center of our strategy. The environment, ethics, responsibility, and social commitment are fundamental pillars for us. Currently, we are looking for a/ Junior Service Representative (UPS) who will be responsible for providing exceptional customer service to our customers, handling customer inquiries, resolving issues, and ensuring that all interactions with customers are positive and memorable. Key responsibilities include: • Responding promptly to customer inquiries via phone, email, or chat; • Resolving customer complaints in a fair and timely manner; • Providing accurate and helpful information to customers; • Maintaining a high level of product knowledge and staying up-to-date on new products and services; • Collaborating with internal teams to resolve issues and improve processes; • Meeting performance targets and achieving sales goals. We offer: • A dynamic and supportive work environment; • Opportunities for professional growth and development; • Competitive compensation and benefits package; • Recognition and rewards for outstanding performance; • Flexible working hours and remote work options; • Access to cutting-edge technology and tools; • Collaborative and diverse team environment.