Junior Relationship Manager - Institutional Clients

Junior Relationship Manager reporting to the Head Sales Team, the candidate will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and analyzing KYC pack received from partners for Compliance review submission,
• Grow and expand existing client relationships by providing high quality customer service to existing clients and increase the share of wallet of Swissquote,
• Go-to Person for client enquiries in the day-to-day business as the primary Account Managers to the Partners and ensuring high quality assistance to our clients and sales administration,
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction,
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations,
• Contribute to improve systems and tools in internal project boards,
• Other administration/support tasks as assignment from Department Heads,
• Proactively suggesting new ideas on way to improve our business objectives and processes.