(Junior) Office IT Support Manager (d/w/m) - Modern & Digital Workplace

Das sind wir

Since 2000, we make shipping for companies easier, more transparent and efficient. With our platforms and tools, companies can quickly compare and book their daily shipments. We bundle numerous logistics service providers on our platforms and combine modern technology with personal service.

At several locations in Europe, our teams work daily to simplify the shipping process sustainably. We rely on open collaboration as well as short decision-making paths and are looking for people who take responsibility, bring ideas, and actively participate.

Your Role

Our Office IT Team creates the technical prerequisites for smooth collaboration within the ITA Logistics Group. We ensure that new employees are optimally equipped from day one, existing teams work efficiently, and our digital working environment is continuously developed.

As part of the team, you support our colleagues in their daily business, accompany on- and offboarding processes, develop our Workplace-IT further, and bring new technologies, from Google Workspace to KI-gestützten Automatisierungen, into practice.

Your Tasks

• You support our employees with technical questions and support cases in the 1st- and 2nd-level support.
• You analyze complex requirements, coordinate solutions with internal and external partners, and bring improvement ideas for our IT landscape forward.
• You are responsible for managing user accounts, access rights, and software licenses.
• You are responsible for the operation and further development of our central Office-IT systems and support the introduction of new solutions.
• You support the successful completion of our migration from Microsoft 365 to Google Workspace and develop concepts for future Workplace solutions.
• You coordinate central IT procurement as well as hardware purchases and ensure optimal equipment for our employees.
• You support our teams in a modern Mac- and Windows-environment and accompany the further development of our Mac strategy.
• You work on optimizing and automating IT processes and bring new technologies into our Office-IT.

Depending on your experience and interest, you can also take over additional topics:

• You support the care and further development of our Microsoft-365-environment, particularly in conjunction with Microsoft Dynamics 365 Business Central.
• You bring ideas for automating support and Workplace processes and support the build-up of KI-gestützten solutions in Office IT.

You Bring

• A successfully completed education as a computer scientist for system integration or a comparable qualification.
• Experience in IT support, Workplace management, or the care of modern working environments.
• Familiarity with Google Workspace and ideally knowledge of Microsoft 365.
• Pleasure in explaining technical topics in an understandable way and supporting employees in their challenges.
• A structured, solution-oriented work approach as well as a high level of service orientation.
• Very good German and good English skills in writing and speaking.
• Ideal experience in the field of IT procurement, hardware management, or software licensing.

We're Also Excited About

• You bring first experiences with Linux or have an interest in further developing your knowledge in this area.
• Mobile Device Management is not a foreign word to you and you have ideally already worked with solutions like Iru, Jamf, Intune, or similar tools.
• You have already gained experience with software development, scripting, or automation and bring this knowledge gladly into the further development of our IT landscape.
• You work well in a team, share your knowledge with others, and enjoy developing solutions together to achieve goals.

Why ITA Logistics Group?

We expect an environment where new ideas are explicitly welcome and feedback is not only allowed but also desired. We question what exists, work agilely, and continuously develop ourselves further. This includes the use of modern digital tools and KI applications that support your working day meaningfully and make processes more efficient.

Your Benefits

• 30 days of vacation
• Flexible working hours & hybrid work
• Time recording & overtime compensation
• Germany ticket or parking lot allowance
• SpenditCard with a monthly 50 € credit
• Pension plan
• Corporate Benefits Program
• Workation opportunity
• Counseling & support by the Fürstenberg Institute

Your Start

A structured onboarding process ensures that you quickly get settled in. You learn step by step about our teams, processes, and platforms and can easily settle into your new role.

More information is available under.

Become Part of the ITA Crew

Sounds good? Then Martin looks forward to your application including salary expectations and earliest possible start date.

We welcome applications from all people regardless of gender, origin, age, disability, sexual orientation or religion.

Applicants with disabilities will be given priority consideration if they are equally qualified.

More information is available under.

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