(Junior) Marketing Operations Manager (m/f/d)

Do you want to implement marketing measures, but also rethink them and actively shape them? Are you interested in email and onsite marketing and online marketing in general? Do you enjoy working data-driven with digital tools and want to use AI and automation meaningfully and creatively? Do you want to continuously develop our brands and support international scaling? Then you're in the right place with us!

Kreuzfahrtberater is one of the leading online portals for the brokerage of cruises from all well-known shipping companies in the DACH region. We also operate another international domain under Seascanner.

For our marketing team, we are looking for a dedicated (Junior) Marketing Operations Manager (m/f/d) in full-time (40 hours) at our Hamburg location, as soon as possible. In this position, the focus is on the operational implementation and further development of digital marketing for our brands.

Tasks

The stated goal: You will actively contribute to our cross-brand email and onsite marketing, thereby strengthening our customer relationships and simultaneously identifying new potentials through AI and automation.

Your core tasks include:

• Email Marketing: Planning, creation, and optimization of newsletters as well as development and optimization of automated trigger and lifecycle campaigns together with the CRM team

• Onsite Marketing: Creation, implementation, and optimization of onsite campaigns, teasers, banners, landing pages, and personalized content. In particular, implementation of all marketing activities planned by the Commercial Team with our shipping company partners

• Contribution to the design and optimization of our web content along the customer journey and internationally

• Active use of AI tools to support and optimize your own marketing tasks

• Support in the automation and further development of AI-supported marketing processes

• Regular analysis of campaign performance and derivation of optimization approaches based on this to improve conversion rates, engagement, and revenue

• Support in performance marketing

• Research and analysis on relevant trends in AI, e-commerce, CRM, and digital marketing

Qualifications

• You have completed a degree or a comparable training in marketing, communication, e-commerce, business informatics, or a related field, or have already gained initial relevant professional experience in the sought-after areas.

• You have initial practical experience in online marketing, CRM, e-commerce, or marketing automation.

• You are enthusiastic about AI, new technologies, and digital developments - you don't need to be a proven AI expert, but you should have intensive private use of AI.

• You are data and numerically affine and have the ability to derive concrete measures from analyses.

• You approach tasks with a strong hands-on mentality and prefer to drive topics forward pragmatically and proactively rather than creating ten PowerPoint slides about them.

• You have excellent German language skills and are also strong in English.

• Like us, you are enthusiastic about tourism and the cruise industry - initial knowledge or experience in this area is an advantage, but not a must.

• Ideally, you have already gained initial practical experience with e-mail marketing, CRM, CMS, or analytics tools.

Benefits

Besides the best colleagues in the world, you can expect, among other things:

• Workplace in the heart of Hamburg near the main train station

• Permanent employment in full-time (40 hours)

• Up to 3 days of home office per week

• 30 days of vacation per year

• Subsidy for company pension beyond the legal requirement

• Subsidy for the Deutschland-Ticket

• Discounted access to "EGYM Wellpass" (Fitness & Wellness)

• Team budget for joint events

• Discounted cruises for you and your family as well as other tourism benefits

• Participation in ship tours and events of our shipping partners

Perfect CVs are rare - and we are not looking for superheroes. For us, your motivation, your personality, and your potential are most important. We can develop everything else together. So, feel free to apply, even if not all listed requirements match - we prefer to look together whether the course is right.