Junior Logistics Agent

This position is a two-year contract. PURPOSE: The purpose of this position is to execute the operational needs to ensure that sufficient inventory levels are maintained at all depositories, that all methods of shipments and transfers are efficient (cost and time); and to keep key staff advised of potential short falls, or overstock situations, and react on the information accordingly. Also, to assist in the handling and management of all customers’ complaints and official claims regarding shipments, and where possible, implement changes to prevent recurrence. RESPONSIBILITIES: • Maintain a professional and courteous relationship with customers, vendors, and freight forwarders. • Coordinate the pick-up, loading and delivery of goods. • Prepare and maintain shipping records. • Track and trace shipments. • Negotiate rates with carriers. • Monitor the performance of carriers. • Ensure compliance with all relevant regulations. • Resolve shipping issues and claims. • Assist in the development and implementation of logistics strategies. • Analyze data to identify trends and opportunities for improvement. • Assist in the management of warehouse inventory. • Ensure that all safety procedures are followed. • Prepare reports as needed. QUALIFICATIONS: • High School Diploma or equivalent. • Strong communication skills (written and verbal). • Excellent organizational skills. • Ability to work independently and as part of a team. • Proficient in Microsoft Office Suite. • Knowledge of logistics and supply chain principles. • Ability to multitask and prioritize tasks. • Ability to problem-solve and make decisions. • Experience in a customer service role is an asset. • Experience in the logistics industry is an asset. SKILLS: • Communication Skills • Time Management • Problem Solving • Negotiation • Organizational Skills • Computer Skills