Junior Key Account Manager - Events

What is it about?

Are you a natural organizer? Then help us turn seminars and conferences into real success stories.

Can you keep track of things even when many threads need to be coordinated? Do you enjoy working with people, think solution-oriented, and love to accompany projects from start to finish? Then you've come to the right place.

As a Junior Key Account Manager - Events, you are the central point of contact for our existing customers and ensure that their seminars and events are planned and executed smoothly. You will work closely with hotels, locations, and service providers, turning every request into a successful event.

Your Role

From the initial inquiry to the successful settlement, you will guide our customers through the entire planning process and ensure that every detail is correct.

This includes, among other things:

• You coordinate seminars and conferences for our existing customers and are their first point of contact.
• You manage the collaboration between customers, hotels, and other service providers.
• You manage hotel contingents and keep an eye on deadlines and bookings at all times.
• You research suitable locations within our portfolio and support the selection of appropriate partners.
• You organize the dispatch of event documents and coordinate all organizational details.
• You manage participant registration and ensure a smooth process.
• You check invoices, control settlements, and ensure a clear overview of costs.
• You evaluate events, create reports, and continuously improve our service quality together with the team.

What we like

You don't have to be perfect, but you are eager to take responsibility and grow with us.

Ideally, you bring:

• Organizational talent and enjoy coordinating multiple projects simultaneously.
• A structured and independent way of working, even when things get hectic.
• Enjoyment of customer interaction and a strong service orientation.
• Empathy, strong communication skills, and genuine teamwork.
• You love bringing order to complex processes and never lose sight of the big picture.
• Proficient in MS Office and a quick learner for new software.
• An apprenticeship or initial professional experience in event management, tourism, hospitality, or a comparable field is a plus.

What you will like

• Team spirit that's fun: Look forward to a motivated, highly qualified team with flat hierarchies and real cohesion. And because successes are meant to be celebrated, there are - surprise - regular team events: after-work drinks on the rooftop terrace, culture nights, game nights, or our legendary month-end celebrations where we close the last deals together and toast our successes.
• Be a smart shopper and benefit from exclusive discounts on top brands and travel through PepXpress and Corporate Benefits.
• Well taken care of: Of course, the obligatory fruit basket, a muesli bar, and cold and hot drinks are available to you at any time.
• Individual hardware choice: You decide whether you work with a Mac or a Windows device.
• Working hours: Every team ticks a little differently – but generally, our core working hours are from 10 a.m. to 5 p.m., and we meet in the office 3 times a week. You shape the rest according to your rhythm.
• Office with a wow factor: Working with a view of the Elbe and some of Hamburg's most beautiful sights – that's what we have here every day.
• Pick your Perk: You decide which benefits suit you: with €20 Benefitsy, a €20 subsidy for the DEU ticket, or a €20 subsidy for Urban Sports.
• Growth: We support your individual development with a learning budget of €300 per year.
• Prepared for the future, today: Additionally, there is up to €100 per month for your retirement provision and savings goals (bAV & VWL).

Your contact person

Hellen, our Talent Acquisition Manager