ZnanyLekarz
9 months ago
(Junior) Customer Success Specialist
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- ZnanyLekarz
- Location
- Polska Poland
- Posted
- 9 months ago
Job description
Job description:
What you will do:
To conduct onboarding meetings and webinars for new customers - to support them in using one of our products - Noa Notes.
Contact clients mainly by phone, email, and video – outgoing interactions, explaining problems, providing quick product support.
To handle situations related to churn and react to various challenges in daily work.
To work in Hubspot - manage pipeline, tickets (e.g. payment errors, farming) and prioritize your own tasks.
To participate in team meetings and pass on feedback, support the implementation of improvements in products and processes.
As needed, to support other products and projects within the team, e.g. ZL Payments, NFZ, Marketing 360 or Profile Highlighted.
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.