Junior Customer Operations (w/m/d) - Real Estate Appraisals

About Evalion & Gutachten(.)org Evalion is a digital platform and appraisal office for high-quality real estate appraisals. With our brands Evalion(.)net (B2B) and Gutachten(.)org (B2C), we create simple access to professional appraisals for private individuals, companies, and institutional investors - and build a scalable business model for the DACH market. In the long term, we are developing a service ecosystem around property with integrated offerings for owners, investors, and companies. With Evalion, we are digitizing and revolutionizing a system-relevant industry. Tasks - You look after our customers regarding their real estate appraisals, from order intake to final handover, as the central point of contact by phone, email, and chat. - You obtain documents, check them for completeness, and clarify open questions. - You coordinate viewing appointments between customers and our appraisers. - You prepare property data in a structured way and contribute to the creation of the appraisals. - You ensure that all orders are processed completely and on time. - You support prospective customers in sales, follow up independently, and make sure that no order is lost. - You represent us at community events such as Immocation regulars' tables as well as at trade fairs. Qualifications - You already have experience in customer service, back office, or administrative case handling. - You approach customers openly and with a service orientation, and come across as friendly and reliable. - You communicate clearly and understandably and keep track of things even with more complex topics. - You work in a structured, careful way and have a good eye for detail. - You can coordinate several processes in parallel without losing focus. - You are interested in real estate and appraisals and bring the motivation to get up to speed quickly. - You are confident using Google Workspace (Docs, Sheets, Drive). Benefits - Impact & ownership: You build a central company area together with us - with real room for shaping. - Scaling phase up close: High learning curve, fast decisions, short lines to management. - Attractive compensation: Market-conform fixed salary plus performance-based components; significant development possible with growing responsibility. - Attractive compensation package: tell us what you need - we will try to make it possible. - Work environment: Small, motivated team, modern tools, flexible/hybrid work. Sound like you? Then let's talk - we look forward to the exchange! Find Jobs in Germany on Arbeitnow