(Junior) Candidate Excellence Manager - Berlin (m/w/d)

As a (Junior) Candidate Excellence Manager, you are a central interface between our customers, candidates, and internal teams. You work in a dynamically environment where clear goals and continuous improvement play a big role.

We're about proactively driving processes forward, taking responsibility, and achieving results together. If you like structured work, making progress visible, and orienting yourself towards goals, then you're in the right place.

Aufgaben

• You accompany our nursing heroes throughout the entire process – from initial contact to successful placement
• Precise job matching – You bring talents and employers together by perfectly matching the preferences of nursing professionals with the best offers from our partner companies
• Proactive candidate care – You build relationships, maintain close contact, and inform about new, exciting job opportunities.
• Feedback counts – You actively collect feedback from nursing professionals and partner companies to make our processes better and elevate the Candidate Experience to the next level.
• Teamwork makes you happy? – Together with the Key Account Management, you develop tailored solutions to exceed the expectations of our candidates and partner companies.
• Precise documentation – You keep all important information about the candidates up-to-date and ensure that our key figures are always available and precise.
• You work goal-oriented and keep relevant KPIs in mind
• You prioritize your tasks independently and ensure that processes run efficiently
• You stand regularly in exchange with your team to improve workflows further

Qualifikation

• You have a desire to take responsibility and want to develop yourself professionally and personally
• Communication strength and empathy – You can explain complex matters simply and approach people in a friendly and solution-oriented manner
• You work with clear goals and find motivation in achieving measurable progress
• You are organized, reliable, and keep your overview even at high workload
• You communicate gladly and are proactive
• Hands-on mentality – You put ideas into action and work result-oriented
• We expect you to have C2-level German skills, proven by your CV or corresponding certifications. You will be dealing with people on customer and candidate sides who make decisions. Clarity in understanding is therefore necessary.
• Digital affinity – You feel comfortable using tools like CRM systems, Slack, and Zoom, and quickly learn new systems

Benefits

• An ambitious, collegiate team with clear goals
• Structured onboarding and clear processes
• Top-equipped office in Berlin – A modern office with a central location, excellent connections, and an inspiring work environment.
• Attractive remuneration – A fair basic salary plus unlimited commission, which rewards your success directly.
• In-depth onboarding – Start with an 8-week onboarding in Berlin to get to know us and our way of working from the ground up.
• Hybrid work model – After your onboarding, you can work in a hybrid model: three days per week in the office and two days at home. Additionally, your entire team meets every two months for a joint week on-site in our Berlin office.
• Unlimited development opportunities – Show what's inside you! With us, there are no limitations – whether you want to develop yourself professionally, take on more responsibility, or aim for a leadership position: Your career is what you make of it! We grow quickly and offer you the opportunity to grow together with us
• Modern work equipment – Laptop, monitor, and headset are available for productive work.
• Efficient tools and systems – Use Slack, Zoom, and our tailored CRM system to make your working day efficient.
• – From after-work sessions over football or volleyball to team-building activities and company runs.
• Free catering – Fresh coffee, cool drinks, snacks, and fruit are always available.
• Personalized snack orders – Through our weekly REWE delivery, you can have your favorite snacks delivered directly to the office.
• Friyay feeling – Every Friday, we let the week wrap up together with pizza and beer in the office.
• Pet-friendly office – Your dog is warmly welcome here.
• 27 vacation days per year – For sufficient relaxation and a balanced work-life balance.

Pflegia is a digital platform for the placement of nursing professionals throughout Germany.
We're on a mission to bring together care facilities and qualified professionals quickly, fairly, and precisely – with digital solutions that really work.
We are a growing company with headquarters in Berlin, which sets great store by self-responsibility, transparent communication, and cooperative working.

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