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McFadyen Digital

1 year ago

Junior Application Support Analyst

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Company information

Company
McFadyen Digital
Location
Brasil Brazil
Posted
1 year ago
View all jobs at McFadyen Digital

Job description

Job Description Responsibilities • Evaluate user issues, complaints, and requests through various channels such as live chat, phone, and email. • Work with cross-functional teams from different vendors and departments to assess problems and align on the functional impact on the organization’s operations. • Actively troubleshoot issues as they arise, supporting brainstorming sessions with client stakeholders and vendors to evaluate and identify technical solutions. • Support client management in…

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