Junior Account Manager (m/f/d)

What we are looking for

Become our voice & interface to the partners!

We are looking for you as a Junior Account Manager (m/f/d): Your job with a lot of communication & organization; 100% from home office or at our office in Bremen!

You will manage our partners, ensure smooth processes, and actively contribute to the further development of our partnerships. You will accompany them in their daily work, optimize processes, and support them in growing with us.
At Interlead, we want to build the #1 Lead Company in the German-speaking region by the end of 2026. With this, we solve the biggest problem for our partners: constantly new leads, appointments, and orders!

These are your tasks

• Communication with our partners via email, phone and possibly chat
• Onboarding new partners and accompanying them in their first steps
• Creating and adjusting orders
• Creating partner-relevant analyses and reports
• Expanding and further developing partner relationships
• Maintaining and updating our CRM system
• Supporting colleagues from partner management and sales
• Handling complaints and clarifying questions about invoices

Thanks to your expertise, you will achieve the following milestones with us

• 0-3 months: You will receive intensive training.
• 4-6 months: You will handle daily tasks safely and independently.
• 7-12 months: You will take over your own customer base & know our processes so well that you will come to us with solution proposals for special cases.

This is what you bring

• Completed commercial apprenticeship or comparable qualification
• Professional experience in partner, customer or account management, preferably also from customer service
• Confident use of CRM systems and common office applications
• Organizational skills and enjoyment of administrative tasks
• Very good communication skills – written and verbal
• Service- and solution-oriented mindset
• Structured, independent and reliable way of working
• Team player with high motivation and quick comprehension
• Ideally experience in complaint management and in handling invoice inquiries

What is important to us

• The position is possible 100% from home office!
• Training takes place on-site in Bremen for two weeks .

What we offer you

• A dynamic marketing and tech environment and the opportunity to build "The Lead Company" together
• A huge market and many internal growth opportunities, as we solve the biggest problem for our partners: we automate new customer acquisition
• Full flexibility in work location (depending on the position, work remotely or from our headquarters in Bremen's Überseestadt – working from abroad is also possible by arrangement)
• 30 days of vacation per year and the possibility to take unpaid leave at any time
• We subsidize your company pension plan (the "Interlead pension")
• Great events every year (summer party & Christmas party)
• Agile work environment – to be as productive as possible, we work with state-of-the-art tools such as Slack, Monday, Notion, Google Workspace and OKRs/Scrum
• We subsidize your gym membership (via Urban Sports Club or E-Gym Wellpass)
• Fast decisions, as we are 100% bootstrapped, profitable and therefore not dependent on investors
• An open feedback culture and internal management training
• A monthly All-Hands Meeting, a weekly newsletter and of course your regular team meetings, so you are always well-informed
• For all office employees, we offer everything your heart desires in our headquarters in Bremen's Überseestadt – ergonomic workstations, great coffee & espresso, drinks, BBQs, etc.
• For all home office employees, we contribute with a €20 home office allowance per month

These are our values

• Fail Fast: We live a distinct testing and error culture. We are pragmatic, courageous, and comfortable with change.
• Results: We work flexibly but reliably. With us, freedom is balanced with results orientation and personal responsibility.
• Trust: We are open about figures, strengths, and weaknesses and do what is right for the company ("Ego back").

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