Junior Account Manager

Job description About Monizze Monizze is on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions. We are looking for a Junior Account Manager to ensure our Account Management team continuously provides the highest level of support to our mid-sized customers through an internal sales app, which enables them to manage their rewards and benefits in a user-friendly way. As a Junior Account Manager, you will be responsible for building strong relationships with our mid-sized customers, understanding their needs, and providing tailored solutions that meet those needs. You will also work closely with our internal teams to ensure seamless integration of our services and products. Your main responsibilities will include: • Building and maintaining strong relationships with our mid-sized customers through regular communication and meetings. • Understanding the needs of our mid-sized customers and providing tailored solutions that meet those needs. • Collaborating closely with our internal teams to ensure seamless integration of our services and products. • Identifying opportunities for growth and developing strategies to achieve them. • Providing exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and ensuring overall satisfaction. Requirements: • Bachelor’s degree in Business Administration, Marketing, or a related field. • 1-2 years of experience in account management, sales, or a related field. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong analytical and problem-solving skills. • Proficiency in Microsoft Office, particularly Excel. • Familiarity with CRM systems (e.g., Salesforce). Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Flexible working hours and remote work options. • Access to cutting-edge technology and tools. • Recognition and rewards for outstanding performance.