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Cross Border Talents

1 year ago

Join Our Greece Team: Customer Support Agent role for English Speakers

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Company information

Company
Cross Border Talents
Location
Deutschland, Bayern, München (Kreis), München Germany
Posted
1 year ago
View all jobs at Cross Border Talents

Job description


IMPORTANT: Only apply if you meet one of the following conditions:

  • You hold EU citizenship

  • You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

  • You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?
Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

As a Customer Service Representative, you will:

  • Act as the first point of contact for customers

  • Handle queries via phone, email, or chat

  • Resolve issues related to products, orders, accounts, or technical concerns

  • Adapt quickly to new tools and processes

  • Work collaboratively with team leaders and quality teams to improve customer satisfaction

  • Contribute to a positive and inclusive team environment

What Were Looking For:

  • Fluency in English (B2 level or higher)

  • Strong communication and interpersonal skills

  • Customer-focused mindset with good problem-solving abilities

  • Willingness to relocate to Greece (relocation support provided)

  • For some projects: Technical knowledge or B2B cloud experience

  • For specific roles: Minimum age of 21

Whats Offered:

  • Full-time employment with competitive salary

  • Private health insurance

  • Paid training and continuous learning opportunities

  • Clear career progression paths

  • Remote work option available for certain roles

  • Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.

Required skills

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