Job Title - Sales Representative (m/f/x) - Petit Bateau Waterloo!

Description of the job

Join Petit Bateau and benefit from a development path that allows you to have a clear career path through HR policies focused on employee experience (training, transverse missions, mobility).

As a SALES REPRESENTATIVE (M/F/X), you will be an essential actor in the customer experience! You will realize sales from A to Z (from welcome to payment / vacation booking), participate as a team in the economic performance of the store and perform all non-sales tasks assigned, necessary for the smooth operation of the store.

Your main activities will be:

• Advise clients to meet 100% of their expectations
• Embodiment and transmission of the brand's history, values, and commitments
• Promote products and services in a personalized manner with technical argumentation according to identified needs
• Recruit and retain Petit Bateau customers through CRM program and satisfaction
• Achieve sales revenue to develop store profitability
• Accompany the sale from A to Z and transform
• Familiarize yourself with cash procedures, refunds, returns...
• Analyze results, set individual actions and propose collective actions to improve KPIs and customer satisfaction
• Contribute to achieving objectives and developing physical and omnichannel sales revenue of the store
• Perform non-sales tasks for a premium in-store experience
• Participate in visual merchandising, respecting PB standards (labeling, merchandising, PLV, folding, cleanliness)
• Respect and apply inventory management procedures (receipt, shipment, re-sorting, storage reserve, inventory)

Date of start contract: July 2025

Mandatory availability on Saturdays.