Java Application Support

Part Time 400000.00 - 1200000.00

Job description

Position : Java Application SupportExperience : 6 + yrsFull Time Employee : Kapston ServicesLocation : Bangalore, Hyderabad, Pune, Bhubaneswar, Chennai, TrivandrumShift Timings:. APAC & EMEIA shifts (Rotational)Notice Period : Immediate.

ResponsibilitiesTotal Yrs. of experience6+ yearsDetailed JD (Roles and Responsibilities)

Experienced in Production Support projects, working on shifts as well as weekend shifts on a rotational basis.
Excellent communication, analytical and inter-personal skills.
Collaborate with cross-functional teams by setting up bridge calls to ensure timely, smooth resolution of a problem/incident/task and effective communication with stakeholder.
Working exp. on Java and SQL
Sound hand on exp. with Splunk usage.
Need to have Application log analysis skills and prior exp. to troubleshoot issues in production environments by analysing Java code repository.
In-depth analysis of service trends and implements adjustments to mitigate risk and prevent issue recurrence.
ITIL / Ticket / Incident managing skills and previous work exp. on the same would be desired.
Develop and maintain technical documentation related to system configurations, issues, process and resolutions.
Carry out daily health-check activities involving application checks, system checks, and necessary database checks and related on production systems / servers.
The scope of responsibility also covers monitoring business critical batch workloads, real-time / interactive processing, data transfer services, application on-boarding and upgrades, and application recovery procedures.
Ensure Client SLAs are met - Manage deliverables for critical applications by working with Business users and understand the IT/business SLA’s.
Collaborate with Dev/L3s on incidents/issue triages and release/change review meetings as well as identify enhancements for application platform stabilization.
Troubleshoot Major Incidents, involving and engaging all necessary teams, create post mortems, and ensure closure of incident.

Mandatory skills Java and DB (Production Support)

Required skills

java sql itil splunk ticket incident managing application log analysis java code repository

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