Mercier Consultancy MD
9 months ago
Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack
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Company information
- Company
- Mercier Consultancy MD
- Location
- Polska Poland
- Posted
- 9 months ago
Job description
Deliver outstanding customer service to our Italian-speaking clients via phone, email, and chat. Troubleshoot technical problems and provide timely solutions to enhance client satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with cross-functional teams to resolve complex issues and improve service delivery. Stay updated on product knowledge and updates to provide the most relevant information to clients. Offer proactive support and advice to enhance the user experience.
Required skills
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