Italian Speaking Customer Service Position - Remote In Greece

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Service position, available for remote work from Greece! This role is perfect for those looking to combine their passion for customer service with the flexibility of working from home while enjoying the vibrant lifestyle that Greece has to offer. Why Work With Us? At Mercier Consultancy MD, we believe in fostering a supportive and collaborative work environment. Join our team and help deliver exceptional results through teamwork, innovation, and dedication. What We Offer: Competitive salary; Comprehensive training program; Flexible working hours; Opportunities for professional growth and development; A dynamic and supportive work environment. Requirements: Italian language proficiency (native speaker level); Excellent communication skills; Ability to work independently in a remote setting; Strong problem-solving skills; Ability to adapt to changing priorities; Familiarity with CRM software (Salesforce.com) is an asset. Responsibilities: Provide exceptional customer service via phone, email, and chat; Respond to customer inquiries and resolve issues in a timely manner; Collaborate with internal teams to ensure seamless resolution of customer complaints; Maintain accurate records of customer interactions; Participate in training sessions and workshops to improve skills and knowledge. Benefits: Competitive salary; Comprehensive training program; Flexible working hours; Opportunities for professional growth and development; A dynamic and supportive work environment.