Italian Speaking Customer Service Position For Tobacco Company - Work In Greece

Mercier Consultancy MD is excited to present an Italian Speaking Customer Service position for a leading Tobacco Company in beautiful Greece! This unique opportunity allows you to be part of a reputable organization while enjoying the picturesque landscapes and rich cultural offerings of Greece.

At Mercier Consultancy MD, we prioritize our team's growth and satisfaction. Join a dynamic environment where you will play a key role in engaging with customers and enhancing their experience with our valued client.

• Provide exceptional customer support to Italian-speaking clients via phone, email, and chat, ensuring a positive and professional experience.
• Assist customers in navigating the company’s products and services, delivering helpful and concise information.
• Quickly resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met effectively.
• Collaborate with team members and other departments to enhance service delivery and customer experience.
• Stay updated on industry trends and product offerings to provide relevant assistance.

Requirements

• Fluency in Italian (both written and spoken) is essential; knowledge of additional languages is an advantage.
• Previous customer service experience, especially in a multilingual environment, is preferred.
• Strong communication skills with a commitment to creating positive customer experiences.
• Effective problem-solving abilities with a customer-first mindset.
• Familiarity with computer systems and CRM tools.
• A positive attitude and enthusiasm for new experiences, with a willingness to work in Greece.
• Flexibility to work varied hours, including evenings and weekends if necessary.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...