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Cross Border Talents

11 months ago

Italian Customer Support Representative Lisbon

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Company information

Company
Cross Border Talents
Location
Italia, Lombardia, Provincia di Brescia, Brescia Italy
Posted
11 months ago
View all jobs at Cross Border Talents

Job description

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in Lisbon , one of Europes most vibrant and fast-growing cities. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to build a rewarding career in a dynamic, multicultural environment. About the Role As an Italian Customer Support Representative, you will be the first point of contact for our clients customers assist them with inquiries, resolve issues, and ensure a positive customer experience. Your responsibilities will include: * Providing excellent customer service via phone, email, and chat. * Assisting customers with product inquiries, technical issues, and other requests. * Troubleshooting and resolving customer issues effectively and efficiently. * Maintaining accurate records of customer interactions and transactions. * Collaborating with other team members to improve customer satisfaction. * Meeting or exceeding performance goals and KPIs. What We Offer: * Competitive salary * Relocation package (including flight ticket and accommodation for the first month) * Private health insurance * Language courses * Team building activities * Career development opportunities * A diverse and inclusive work environment What We Are Looking For: * Native or near-native Italian speaker * Good command of English * Excellent communication and interpersonal skills * Strong problem-solving abilities * Customer-focused attitude * Ability to work in a fast-paced environment * Experience in customer service is a plus * EU citizenship or a valid Portuguese work permit is required. How to Apply: If you are interested in this opportunity, please submit your CV and a cover letter in English.

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