Italian Customer Support Representative Athens, Greece

Are you ready to start a new chapter of your career in one of Europe's most inspiring and sun-soaked destinations? Join our international team in Athens, Greece, and become part of a vibrant workplace where diversity, collaboration, and growth are at the heart of everything we do. We're looking for Italian-speaking Customer Support Representatives who are passionate about helping people and eager to experience life in the Mediterranean. About the Role As an Italian Customer Support Representative, you will be the first point of contact for our Italian-speaking customers. Your mission will be to provide exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will handle a variety of requests, from providing product information to troubleshooting issues, all while embodying our commitment to excellence. Key Responsibilities * Provide excellent customer support to Italian-speaking customers via phone, email, and chat. * Address customer inquiries, resolve issues, and provide solutions. * Understand and explain product features and services. * Maintain accurate records of customer interactions. * Follow established procedures and guidelines. * Collaborate with other team members to enhance customer experience. * Identify and escalate complex issues to the appropriate channels. Qualifications * Fluent in Italian (native level). * Excellent communication skills, both written and verbal. * Strong problem-solving abilities. * Ability to remain calm under pressure. * Customer-focused mindset. * Ability to work in a team environment. * Basic computer skills. What We Offer * Competitive salary. * Comprehensive training. * Opportunities for career growth and development. * A welcoming and multicultural work environment. * Relocation assistance (if applicable). * Health insurance. * Social events and team-building activities. * The chance to live and work in the beautiful city of Athens, Greece. How to Apply If you are ready to embark on this exciting journey, please submit your application, including your CV and a cover letter, through our online portal. We look forward to receiving your application!