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Italian Customer Advisor
Job description
Make your move professionally and personally.
You're fluent in Italian, tech-savvy, and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe? Athens offers the quality of life, sunshine, and sea and now, a career opportunity you won't want to miss.
Join a leading global BPO company, one of the biggest players in the Greek market, and become the voice behind some of the world's most respected brands.
️Why Athens? Why Now?In Athens, even the most ordinary moments feel cinematic. Mornings on your balcony, late-night strolls through historic streets, spontaneous music in the square every day holds something beautiful. It's a city that gently reminds you to be present and alive.
Your Role as a Customer AdvisorAs a Customer Support Specialist, your mission is to solve problems, build trust, and make every interaction count. You'll be the face (or voice!) of the brand delivering support that feels personal, helpful, and human.
️What You'll Be Doing
Assist Italian-speaking customers via phone, email, and chat
Troubleshoot problems using tools, training, and documentation
Handle inquiries with professionalism and empathy
Offer solutions to frequently asked questions
Represent the brand with clarity and enthusiasm
Maintain accurate records of customer interactions
Must-Haves
Fluent Italian
Solid English skills (B2 or higher)
Basic tech proficiency and ability to learn new tools quickly
Availability to work rotating shifts (morning/evening/weekends)
Great-to-Haves
Previous customer support, hospitality, or client-facing experience
Strong communication and time management skills
Active listening and emotional intelligence
A collaborative, team-player mindset
We offer more than just a job this is a relocation experience with everything set up so you can focus on your career.
Compensation & Perks:
Competitive salary + performance-based bonus
Paid travel expenses to Athens
14 days of hotel accommodation upon arrival
Relocation assistance + housing search support
40h/week (8 hours/day, 5 days/week)
Sound Like You? Apply Today.
Take the leap. Begin your new journey in Athens with a company that values people, performance, and potential.
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Company information
- Company
- Cross Border Talents
- Location
-
Italia, Sicilia, Provincia di Palermo, Palermo
Italy - Posted
- 8 months ago
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