IT Team Leader (m/w/d) - KI & Digital Processes

We are a long-established and still growing company in the field of online education and financial training. Our courses, webinars, and campaigns reach thousands of people - and behind every successful launch, every smooth webinar, every automated marketing campaign, and our interactive learning formats is a technical foundation that simply has to work.

This foundation develops step by step further, preferably with someone who not only understands it technically but also develops and leads the team behind it.

Our IT team is motivated, technologically strong, and has built up a lot in recent years. What's missing now is a leadership personality that creates clarity: clear responsibilities, structured processes, knowledge that doesn't just sit in one head and a team that continues to develop.

You take over the leadership of a small, well-established IT team (currently 3 people) and work closely with our Chief AI Officer, who continuously drives KI projects within the company.

Your daily routine revolves around shaping:

• You know the technical requirements of our business model: What does a webinar infrastructure need to ensure that 1,000 participants have a smooth experience? How should a HubSpot workflow be set up so that marketing and sales can really work with it?

• You make sure your team doesn't get stuck in day-to-day operations but focuses on the right things. With clear priorities, clean documentation, and processes that also work when individual people are unavailable.

• You recognize where automation and KI can create real added value and set it up structuredly without chasing every wave.

• You're the bridge between IT, marketing, sales, and management, translating business requirements into technical solutions and vice versa.

• You build structures that remain: Onboarding processes, documentation, knowledge transfer. So that the team is less dependent on individual people and more as a functioning unit.

• You report to management and have decision-making authority for tools, changes, and resource allocation for your team.

What we offer

• A team that's waiting for good leadership, not because it's difficult, but because the growing structures now require it

• Genuine shaping space: You build structures that don't exist yet and optimize where it makes sense

• Direct collaboration with the Chief AI Officer on concrete KI projects within the company environment

• A company that takes digital processes seriously and sees KI as an important tool

• Remote-friendly and flexible working style, occasional presence in our office in Zwickau is however required

• Salary according to agreement: We talk openly about what the market and your experience yield

• 1,000 € training budget per year for external impulses

• 27 + 2 days vacation, lunch allowance, fresh fruit and coffee in the office, and a team that is collegiate and engaged at the same time

The most important thing first: You know how to lead a team. Not through control, but through clarity. You know the strengths and weaknesses of your people, can delegate tasks sensibly, and have a sense for who needs what: free space, support, or a clear goal.

In addition, you bring:

• Experience at the interface between IT, marketing, and sales: You understand what technically happens in the background so that campaigns, automations, and live events really work

• Practical knowledge of CRM systems, ideally HubSpot: workflows, integrations, data structure

• A solid understanding of IT infrastructure, networks, and cloud

• Experience with KI tools and automation: You set up what makes sense, and you can also pass it on to your team

• Strength in process work: You can structure workflows, document them, and shape them so that others can work with them

• Calm, clear communication: In the team, with service providers, and against management

• Nice to have: Knowledge of web development or website creation.