IT System Administrator – Focus on Infrastructure (m/f/x)

To strengthen our IT team, we are looking for a dedicated 2nd Level Support Specialist with a focus on IT Infrastructure. In this role, you will take responsibility for the stable operation of our system landscape and actively contribute to its further development.

Your Tasks:

• Processing and resolving 2nd level tickets in the infrastructure environment

• Analysis, prioritization, and sustainable troubleshooting of complex incidents

• Operation, administration, and continuous optimization of IT systems

• Participation in rollouts, changes, and IT projects

• Support in the further development of our IT security and infrastructure standards

Your Technical Expertise & System Competence

You have sound knowledge and experience in several of the following areas:

• Security & Monitoring: Darktrace (Email), Sophos Firewall & Central, Microsoft Defender, PRTG

• Microsoft / O365 / Azure: Exchange Administration (Users, Shared Mailboxes, Distribution Lists, Resources, Rules, Connectors), O365 Hybrid Environment, MFA, SharePoint, Teams, OneDrive, Azure / Entra

• Servers & Virtualization: Windows Server, VMware vSphere / ESX, VDI, Veeam Backup, WSUS, Print Server

• Network & Infrastructure: VLAN, Switching, DMZ, Active Directory, GPO, DHCP, DNS, GestioIP

• Clients & Systems: Parallels RAS, Baramundi (incl. Packaging), OTRS, LinOTP, Linux

• Databases & Automation: SQL Server (Installation & Troubleshooting), PowerShell Scripting

• Hardware: Operation, management, and inventory

Your Profile:

• Completed vocational training in the IT field (e.g., IT Specialist System Integration)

or a comparable qualification through professional experience

• Career changers with demonstrable interest and practical experience in IT infrastructure / IT support are explicitly welcome

• Initial to several years of experience in IT support (1st/2nd level) or in operating IT infrastructures is an advantage

• Sound knowledge in at least several of the mentioned technologies

• Structured, analytical, and solution-oriented way of working

• Team player, initiative, and sense of responsibility

What awaits you at Hansella GmbH in Viersen?

• Experienced and motivated team that jointly drives sustainable business development

• Freedom for independent task management with an open ear for changes and further developments

• We actively support further training and place great importance on it

• Short decision-making processes in a dynamic medium-sized company culture

• Value-oriented family business with a global market orientation

• Flexibility through home office and flexible working time arrangements

• Attractive overall package with 30 days of vacation, company pension scheme, and vacation and Christmas bonus

• Corporate Benefits & Job Rad

• Sufficient parking facilities or short distance to an S-Bahn station

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