IT System Administrator (m/w/d)

A modern, secure, and functioning IT is the foundation for successful work – and that's where you come in. As IT System Administrator (m/w/d), you are the first point of contact for our colleagues with technical questions and ensure that our internal IT infrastructure runs reliably, securely, and user-friendly. You will work practically, solution-oriented, and enjoy keeping things stable and continuously improving.

Aufgaben

Together with other experts from our Desktop Operations Team, you are responsible for the following tasks.

IT-Desktop Support:

• Processing user requests regarding installed hardware (Windows and Mac devices) as well as standard software
• Analyzing, troubleshooting, and documenting errors in daily business

Softwaremanagement:

• Management, installation, and maintenance of provided programs
• Support for licensing and standardization of software

Netzwerkverwaltung (W-LAN):

• Operation, monitoring, and further development of the WLAN infrastructure in the office
• Support for error analysis in the network environment

Benutzerverwaltung:

• Creating, changing, and deleting user accounts and permissions in
• Microsoft Azure / Entra ID
• Microsoft 365
• Confluence, Jira
• LDAP
• Support for role and rights concepts

Cloud Backup Management:

• Care and monitoring of cloud backups for Microsoft 365

Security Management:

• Administration and operation of Microsoft Defender
• Evaluation and tracking of security and login risks within the Microsoft environment
• Participation in the development of IT security standards and processes

Qualifikation

• Completed training in the IT sector (e.g. Fachinformatiker:in for Systemintegration) or equivalent qualification
• Practical experience in IT support and system administration
• Experience in administering macOS/Apple devices
• Fundamental knowledge of network and WLAN administration
• Experience with user and rights management (e.g. LDAP, cloud tools)
• Practical experience with Microsoft Intune, particularly
• App packaging and rollout
• Creating and managing policies
• Good English skills
• Solution-oriented work style
• Structured, reliable, and meticulous work style
• Communication strength and joy in working with colleagues
• Self-reliance, sense of responsibility, and willingness to learn

Benefits

• A beautiful workplace at our headquarters in Meerbusch with a remote component.
• A team that welcomes you openly and actively supports you both during the onboarding phase and when performing your role.
• A comprehensive onboarding including mentor program.
• We offer flexible working time and space models, giving you additional freedom for private life with family and friends.
• Multifaceted opportunities for further education and training.
• Attractive additional benefits: pension plan, capital-forming benefits, mobility budget, JobRad & Workation.

We are a leading developer and provider of software and services for the logistics industry. Our Transport Management System Scope is considered the Digital Standard for digital logistics. Our goal is to make logistical processes in forwarding and customs more efficient, faster, and sustainable through automation, while also making work life friendlier and more flexible.

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