IT System Administrator / IT Support (m/f/d)

For our client, an established company in a crisis-proof industry, we are looking for an employee for IT Support / IT System Integration Specialist (m/f/d) in full-time at the Merzig location.

A versatile position awaits you in First and Second Level Support with a focus on Microsoft 365, Windows, user management, and modern cloud infrastructure. In addition to ongoing IT support, you will also be involved in the further development of the internal system landscape and in digitalization projects.

Responsibilities

• Processing IT requests in First and Second Level Support
• Analysis and resolution of hardware and software problems
• Setup of PCs, laptops, mobile devices, and workstations, including rollouts and maintenance
• Management of users, groups, permissions, and access rights
• Support of Microsoft 365, Exchange Online, Teams, SharePoint, and Intune
• Support for users with Microsoft Dynamics 365 Business Central
• Participation in IT and digitalization projects
• Documentation of IT processes and technical solutions
• Collaboration with external IT service providers on more complex issues

Qualifications

• Training as an IT System Integration Specialist or a comparable IT qualification
• Alternatively, professional experience in IT support or system administration.
• Good knowledge of Windows and Microsoft 365
• Basic knowledge of networks, IT security, and user management
• Knowledge of Intune, Entra ID, Exchange Online, SharePoint, or an ERP system like Microsoft Dynamics 365 Business Central is a plus, but not a requirement
• Analytical, structured, and solution-oriented way of working
• Strong service orientation and enjoyment of working with users
• Good German language skills, English skills are an advantage

Benefits

• Secure job in a crisis-proof and future-oriented industry
• Attractive salary
• Possibility of hybrid working (up to 2 days per week in home office)
• Modern technology and up-to-date IT equipment
• Flat hierarchies and short decision-making processes
• Collegial team and uncomplicated cooperation
• Varied tasks with room for your own ideas
• Opportunities for professional development
• Employee discounts and attractive benefits
• Company parking spaces directly at the location
• Regular team events and joint activities

We look forward to meeting you.

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