IT System Administrator (m/f/d)

Your Tasks

• 1st Level Support at the main location in Cologne and support of colleagues at the national and international locations with regard to all IT inquiries
• Processing of inquiries in the ticket system
• Planning, installation, configuration, maintenance and documentation of our IT infrastructure
• Administration of Microsoft 365, CrowdStrike, Mimecast, Active Directory, Entra ID, Atlassian Software
• User and group management in our systems (user and role administration)
• Mobile Device Management including procurement and contract management
• Installation and configuration of laptops for new and existing employees
• Creation of technical documentation, concepts, instructions and manuals
• Inventory management of IT hardware and IT software in our asset management tool and ERP system

Your Profile

• Successfully completed vocational training as an IT specialist or a comparable professional or academic training
• Good knowledge of the Microsoft Windows operating systems (Windows Server, Windows Client)
• Good knowledge in the areas of MS Active Directory, MS Entra ID, MS Office, MS Teams
• Basic knowledge in the area of user and role administration as well as remote support
• Initial experience with MDM, Mimecast, Atlassian products and ticket systems desirable
• High level of personal responsibility and independence with a "can-do" attitude
• Structured and solution-oriented approach and a pronounced hands-on mentality
• Accurate, conscientious and responsible work
• Organizational talent, resilience and teamwork
• Very good German and English skills

We offer

• Training and further education:
• Flexible working hours:
• Events:
• Corporate Benefits:
• Parking space:
• JobRad:
• Group accident insurance:
• Good transport links:
• Capital-forming benefits:
• Hybrid Work:
• Company pension scheme:
• Company laptop:
• Urban Sports Club:

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