IT-Supporter (w/m/d) | Raum Berlin

Your Tasks

This makes your job exciting and interesting – Your tasks!

• 1st and 2nd Level Support in Client-Management (O365, M365, AzureAD,…)
• Administration, Support of Clients and Users
• Direct Contact with End-users at the Service Desk at the Customer Location in Berlin
• Handling a Ticket System and Documentation of Your Activities in the Ticket System
• Installation and Configuration of Hardware- and Software Components
• Analyze and Troubleshoot Issues

Your Profile

This sets You Apart – Your Profile!

• You possess a successfully completed education as an IT Specialist (w/m/d) or are a Non-IT Professional (w/m/d) with corresponding experience and motivation
• You have Practical Experience in IT Support (First- and Second Level), Customer Support, Telephone Support, or User Helpdesk
• You also have a desire – like us – for the Modern Workplace and topics such as Office 365, Microsoft 365, Teams, Azure, etc.
• You can easily handle and document Ticket Systems, such as Jira, ServiceNow, Helpline
• If it's about Incidents and Requests, You always have a clear overview, because You keep a cool head
• Good German language skills in writing and speaking, ideally rounded off with good English language skills Your Profile
• Your approach is characterized by your good technical and analytical skills
• You are a communication-strong Team Player and are happy to take on new challenges
• You also enjoy working independently And You
• are happy to be on the go

Why us?

This is something you can look forward to! – Your Benefits

• Attractive Fixed Salary plus performance-based bonuses
• Modern Work Environment and Digital Tools
• In-depth Onboarding and Continuous Professional Development
• You will find flat hierarchies and an open work climate at our company, where we value your opinion. The managers are just a Teams-Chat away
• We also offer you a company-sponsored health insurance for various additional services
• We also take care of your old age, at our company you will receive a company-sponsored pension plan
• You have access to our company fitness program (EGYM Wellpass) with over 6,000 sports studios, swimming pools, climbing walls, and more. You also have access to a large online program with live or streaming courses
• Ride your bike or e-bike to work and use the attractive company bike leasing (JobRad) – by the way, you can request two bicycles or e-bikes at our company so that you and your partner can ride together
• You have direct access to corporate benefits: the shopping platform with attractive discounts from well-known brands (electronics, cars, travel, fashion, events, etc.)

Become part of the perinova team and set a mark in shaping the Modern Workplace. Apply now as an IT-Supporter (w/m/d) | Raum München & remote. We look forward to your application.

PS: By the way, classic job interviews don't exist at our company; we simply get to know each other over a cup of coffee via Teams-Call.

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