IT-Supporter (w/m/d) | Raum Augsburg & hybrid

Your Tasks

This is what makes your job exciting and interesting – Your Tasks!

• 1st and 2nd Level Support in Client-Management (O365, M365, AzureAD,…)
• Administration, Support of Clients and Users
• Direct Contact with End-users at the Service Desk at Customer Locations in Raum Augsburg/Landsberg
• Handling a Ticket System and Documentation of Your Activities in the Ticket System
• Installation and Configuration of Hardware- and Software Components
• Analyze and Troubleshoot Issues

Your Profile

This is what sets You apart – Your Profile!

• You possess a successfully completed education as an IT Specialist (w/m/d) or are a non-traditional entrant (w/m/d) with corresponding experience and motivation
• You have practical experience in IT Support (First- and Second Level), Customer Support, Telephone Support, or User Helpdesk
• You also have enthusiasm – like us – for the Modern Workplace and topics such as Office 365, Microsoft 365, Teams, Azure, etc.
• You can confidently handle and document Ticket Systems, such as Jira, ServiceNow, Helpline
• If it's about Incidents and Requests, you always keep a cool head, because you always maintain a clear overview
• Good German language skills in writing and speaking, ideally supplemented by good English language skills to complete Your Profile
• Your approach is characterized by your excellent technical and analytical abilities
• You are a strong communicator and team player who is happy to take on new challenges
• You also enjoy working independently and are happy to be on the move
• You have a Class B driver's license and are mobile.

Why us?

This is something you can look forward to! – Your Benefits

We offer You an unlimited employment contract in a future-proof industry. In addition to the company pension scheme, You can also take advantage of the perinova Salary Conversion PLUS

Our Consulting and Managed Services are closely linked, as are our colleagues among themselves. For example, our Consulting offers trial courses for employees from the Managed Service who accompany their colleagues on a project

Ride your bike or e-bike to work and take advantage of our attractive company bike leasing (JobRad). Additionally, there are employee discounts for private online shopping (Corporate Benefits)

You have access to over 6,000 sports studios, swimming pools, climbing halls, etc. with our company fitness program (EGYM Wellpass). You also have a large online program with live or streaming courses at your disposal.

We value flat hierarchies and an open work climate where we place great importance on Your opinion. Our managers are just one team chat away.

Has our interest sparked in you? Then apply now via – we look forward to your application.

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