IT Supporter (m/f/d) 80 - 100%

Three companies, 140 employees – and an IT that connects them. Markus Flühmann AG, AVA Verlagsauslieferung AG, and Oeschger Verpackungsservice AG together form our corporate group in Merenschwand. We offer diverse services related to logistics, publishing distribution, and packaging.

We are consolidating our IT infrastructures and developing them further together. Much has already been implemented, and further steps are yet to come. We work closely with an external IT provider and want to strengthen our internal IT team. That's why we are looking for you: With your extensive expertise and your joy in helping, you will support the employees of all three companies, question existing solutions, and actively contribute to improvements. Diverse tasks and short decision-making paths await you.

Strengthen our team as

IT Supporter (m/f/d) 80 – 100%

You ensure reliable IT operations and support our employees with technical questions and problems. With Windows 11, Intune, Monitoring, Ticketing, Hyper-V, Azure Local & Co., you keep our IT systems on track, identify issues early, and find sustainable solutions.

Your Environment:

• Windows 11, M365

• Windows Server and Linux

• Android MDE

• Microsoft Terminal Server, Azure.local (Azure Virtual Desktop)

• Hyper-V, VMWare Cluster

• Applications: AAABS, OptiBuch, EOS-Mail

• Printers (NRG, HP, Zebra)

• Network: Fortinet (Firewall, Access Points)

Your Profile:

• Completed vocational training as an IT specialist EFZ and several years of experience in IT Support

• Reliable, independent, and dependable work style

• Enjoy interacting with users and the ability to explain technical contexts simply and understandably

• A structured and solution-oriented approach – even when multiple requests arrive simultaneously

• Curiosity about new technologies and high motivation to actively contribute to our integration project

Your Tasks:

• User support via ticketing system and telephone

• Monitoring and surveillance with WhatsUP Gold, PRTG

• Monitoring the IT security landscape (TrendMicro Vision One)

• Ensuring smooth IT operations in the mentioned environment

• Backup control and restore

• Maintenance of the M365 environment (Intune, Entra ID, Exchange Online, etc.)

Does this sound like your next challenge? Then we look forward to receiving your application and to getting to know you personally soon

Markus Flühmann AG

Ms. Daniela Perron, HR Manager

Industrie Nord 9

5634 Merenschwand

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