IT Support and Solution Engineer (W/M/D)

Full-time, 100% Remote, Employment in Germany

About us

Since 1994, we have been developing digital solutions with the 446 Method® and the 446 Platform® to simplify business processes and promote collaboration.

We are a small, strong team with hubs in Leipzig and the Zurich area – digital, collegial, and without unnecessary hierarchies.

Tasks

You support our customers in optimizing their digital processes on the 446 Platform – technically, advisory, and solution-oriented:

• Product support (1st / 2nd Level) around our 446 Platform
• Installation and configuration of customer environments (on prem & Cloud)
• Recording and implementation of customer requirements
• Reporting and data analysis within the platform
• Documented, quality assurance, and internal process improvement
• Training and consulting our customers
• Participation in on-call duty/Bereitschaftsdienst (approximately 150 days/year) upon agreement

Qualification

You bring:

• Education or study in the field of computer science or comparable experience
• Good knowledge of the Microsoft environment (Windows Server, Azure, M365, AD, IIS, Teams)
• SQL know-how (MS SQL preferred) and basic knowledge of PowerShell or C#
• Structured, solution-oriented, and communicative work style
• German at least C1, English at least B2

Benefits

We offer:

• Challenging and varied tasks with design freedom
• 100% remote work with flexible and family-friendly conditions
• Flat hierarchies and a helpful, passionate team
• A long-term perspective in an innovative company
• A position-appropriate, performance-based remuneration

Interested?

Send your application with salary expectation and possible start date to

We look forward to getting to know you!

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