ITconfig/all GmbH
3 months ago
IT-Support Techniker (m/w/d) - 1383
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Company information
- Company
- ITconfig/all GmbH
- Location
- Frankfurt am Main Germany
- Posted
- 3 months ago
Job description
We are looking for experienced IT-Support Technikers (m/w/d) in Frankfurt am Main.
Tasks
- Maintenance of the Walk-In-Center (Stand-in / Bring-in-Kiosk) and provision of support services at the location
- First- and Second-Level-Support for users in the area of Windows Client, MS Office, and standard software
- Remote-Support for users and technicians
- Endpoint and Mobile Device Management (MDM)
- Staging and image loading as well as managed deployments
- Conference room and meeting room support (audio/video equipment, connections etc.)
- Asset clearing and documentation in the asset management system
- Coordination of hardware repairs with external service providers
- Warehousing & logistics for dispatch and remote locations
Qualification
- Experience as an on-site technician or in hard- and software support
- Good knowledge of error analysis in Windows Client environments (OnPrem)
- Basic knowledge of infrastructure topics (e.g. networks, cabling, patching)
- High service orientation, team ability, and proactive action
- Very good English skills in word and writing, German or French language skills are advantageous
- Readiness to work shifts (including night and weekend) and availability by phone
- A driving license must be presented at the start of the project and a work permit must be available
- A European driving license will be required
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Required skills
- german language skills
- ms office
- documentation
- error analysis
- french language skills
- endpoint
- networks
- english skills
- mdm
- dispatch
- service orientation
- team ability
- windows client
- cabling
- mobile device management
- patching
- connections
- staging
- asset management system
- it-support
- external service providers
- proactive action
- remote locations
- standard software
- hardware repairs
- image loading
- managed deployments
- asset clearing
- conference room support
- meeting room support
- audio/video equipment
- remote-support
- warehousing & logistics
- on-site technician
- hard- and software support
- windows client environments
- infrastructure topics
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