IT Support Specialist

Job description

Job Title: IT Support Specialist Job Responsibilities: Monitor, maintain, and optimize computer systems, applications, and network environments to ensure high availability and performance. Proactively identify, prioritize, escalate, and resolve critical and high-impact support tickets. Perform advanced troubleshooting, root cause analysis, and implement permanent fixes. Coordinate with internal teams and vendors to resolve complex technical issues. Provide timely, high-quality technical support…

Required skills

computer it troubleshooting support availability network root cause analysis performance technical issues systems specialist applications vendors environments internal teams permanent fixes

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