IT Support Officer / Tehnician suport IT

On-site IT support activity takes place in Bucharest, requiring presence at the office from Monday to Friday, with Fridays being remote.

CURRENT ACTIVITIES presume managing computer networks for company clients, both through preventive and reactive actions, as well as documenting the actions performed.

Requirements:

- Knowledge of diagnostic, troubleshooting, maintenance, and configuration of IT equipment
- Technical knowledge at a medium level allowing for changes to subassemblies
- Knowledge of computer interface with devices via serial port/Software knowledge allowing for Windows repair, virus removal, installation of communication drivers, and application installation
- Knowledge of the English language
- Driving license category B and experience in driving
- Availability to work on-site (client's location)
- Familiarity with equipment and cable installation/removal
- Extremely serious attitude towards clients and the company
- Proactive person with good communication and interpersonal skills
- Ability to organize own activities and efficient time management
- Good problem definition, understanding, and resolution abilities
- Orientation towards clients and ability to collaborate with other functions and third parties
- Technical university studies represent an advantage.

Configuration, administration, and maintenance of IT equipment for company clients.

Responsibilities:

- Installation and configuration of equipment, troubleshooting and assembling computers, IT equipment installation, configuration, and partitioning Windows operating system

- Ensuring technical support for client equipment: periodic verification and maintenance operations, hardware diagnosis, and subassembly replacement- On-call interventions at client work locations.

- Documenting and reporting each intervention in a ticketing system

Benefits:

- Flexible program, depending on needs
- Training and professional development programs
- Attractive salary package
- Bonuses based on performance
- Company phone and laptop
- Career development opportunities

In 2009, we embarked on a mission to use our passion for technology to help businesses succeed in the digital era. Over the past decade, we have grown from a managed service provider into a leading cloud computing provider, but our core values remain unchanged: integrity, humbleness, human and business oriented.

We are extremely proud of our team of highly skilled and customer-oriented engineers, who collaborate seamlessly to deliver the best customer experience possible.

We embrace transparency, communicating with our customers throughout the process, and infuse humanity into each interaction.

We at LifeinCloud recognize that IT challenges can be a significant obstacle for people and businesses. We strive to make IT accessible, simple, and easy to use for all businesses.

That's why we offer a full range of cloud IT-managed services and solutions, tailored to meet the specific needs of each of our clients. Our core business principles are prevention and business continuity, delivered to our customers in the form of a personalized business continuity plan customized for every client.

Since 2009, we have been committed to delivering the highest level of service, and providing our clients with the peace of mind that their IT infrastructure is in safe hands.

With a proven track record of delivering effective IT management and solutions to small and medium businesses, we have helped our clients streamline their IT operations, increase productivity and online safety while allowing them to focus on driving growth.