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Septeo BE

1 year ago

IT Support Officer

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Company information

Company
Septeo BE
Location
België, Vlaams-Brabant (Provincie), Halle-Vilvoorde, Zaventem Belgium
Posted
1 year ago
View all jobs at Septeo BE

Job description

As IT Support Officer:

  • Provide technical support to users of computers and information technology applications, including hardware, networks, general software, and specific software programs for our client.
  • Try to find a solution for the client yourself. If necessary, ensure a proper referral or send a technician on site.
  • The problem reports are usually passed on by the client via telephone or email, and you respond to these telephonically.
  • You contribute to documenting problems and implemented solutions.
  • You manage warranty requests for hardware issues and follow up on them.

Required skills

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