IT Support Engineer (Coastal) - (WL-FRW241011 029/01)

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7. Roles & Responsibilities: System Implementation & Configuration : Assist in the installation and configuration of biometric devices and systems, ensuring seamless integration with existing infrastructure. Troubleshooting & Resolution : Troubleshoot and resolve technical issues related to biometric devices and systems, utilizing advanced diagnostic tools and techniques. System Maintenance & Upgrades : Perform routine maintenance and upgrades to biometric devices and systems, ensuring optimal performance and minimizing downtime. Collaboration & Communication : Collaborate with cross-functional teams to ensure effective communication and coordination of IT infrastructure support activities. Continuous Learning & Improvement : Stay up-to-date with the latest technologies and best practices in IT infrastructure support, and contribute to the development of new processes and procedures.