IT Support Engineer (Coastal) - (WL-FRW240416 004/01)

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7. Roles & Responsibilities: System Implementation & Configuration : Assist in the installation and configuration of various IT systems, including network infrastructure, servers, and workstations. Troubleshooting & Resolution : Utilize technical expertise to identify and resolve complex IT issues, ensuring minimal downtime for critical systems. Collaboration & Communication : Work closely with cross-functional teams, including IT, operations, and security, to ensure seamless integration and effective communication of IT-related information. Continuous Learning & Improvement : Stay up-to-date with the latest technologies and best practices in IT infrastructure support, and contribute to process improvements and knowledge sharing within the team.