Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
2 months ago
IT Support Associate II, OpsTechIT
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Company information
- Company
- Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
- Location
- México, Jalisco, Tlajomulco de Zuñiga Mexico
- Posted
- 2 months ago
Job description
Location: Carretera el Salto 273. La Alameda Tlajomulco de Zuñiga 45679 Jalisco, Mexico.
Schedule: Availability to rotate shifts day, night, and weekends
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Ops Tech IT team is a key part of achieving that goal. Amazon is one of the most recognized brands in the world because we deliver millions of products to our customers. Doing our best for our customers is where we get our energy, and that's why you'll find we do things differently here.
Operations are at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries around the world, every day. OpsTech IT provides continuous global IT support to Amazon Operations as a vital piece of the puzzle. We are looking for motivated individuals to take on new challenges and motivate teams to foster solutions to the obstacles we face. Together, we take charge of what we do, whether it's supporting IT infrastructure, developing new technologies internally, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to help the operations team solve technical problems within an Amazon Operations facility that spans a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in professional development opportunities as they arise to advance your career at Amazon.
What do we offer?
Amazon offers competitive compensation packages. But wait, there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers, and occasionally a neon safety vest will be your daily attire.
Key job responsibilities
Responsibilities include, but are not limited to:
- Assignment, maintenance, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handles support requests and procedures through the network.
- Collaborate in the training of new employees.
- Continuous learning of new technologies.
- Ability to support customers from multiple buildings in the area, as well as remote customers.
Schedule: Availability to rotate shifts day, night, and weekends
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Ops Tech IT team is a key part of achieving that goal. Amazon is one of the most recognized brands in the world because we deliver millions of products to our customers. Doing our best for our customers is where we get our energy, and that's why you'll find we do things differently here.
Operations are at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries around the world, every day. OpsTech IT provides continuous global IT support to Amazon Operations as a vital piece of the puzzle. We are looking for motivated individuals to take on new challenges and motivate teams to foster solutions to the obstacles we face. Together, we take charge of what we do, whether it's supporting IT infrastructure, developing new technologies internally, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to help the operations team solve technical problems within an Amazon Operations facility that spans a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in professional development opportunities as they arise to advance your career at Amazon.
What do we offer?
Amazon offers competitive compensation packages. But wait, there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers, and occasionally a neon safety vest will be your daily attire.
Key job responsibilities
Responsibilities include, but are not limited to:
- Assignment, maintenance, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handles support requests and procedures through the network.
- Collaborate in the training of new employees.
- Continuous learning of new technologies.
- Ability to support customers from multiple buildings in the area, as well as remote customers.
Required skills
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