VOCALEDGE SOLUTIONS S.R.L.
10 months ago
IT Specialist Technical Support – Shift 17:00 - 2:00
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Company information
- Company
- VOCALEDGE SOLUTIONS S.R.L.
- Location
- Bucuresti Romania
- Posted
- 10 months ago
Job description
The Ideal Candidate
We are looking for an organized and autonomous IT Specialist to join our team immediately. Your role is essential in maintaining our operational continuity during evening hours. If you are tech-savvy, comfortable working independently, and the night schedule fits your lifestyle, we want to hear from you.
Metro Station - Unirii - 2 minutes.
Monday – Friday: 17:00 – 02:00
Metro Station - Unirii - 2 minutes.
Monday – Friday: 17:00 – 02:00
The Job Description
The Ideal Candidate
Key Responsibilities (What you will do)
1. Technical Support & Hardware Maintenance
Provide first-level IT and help desk support to staff; resolve hardware (keyboard, mouse, monitor) and software issues with urgency.
Install, configure, and maintain office equipment (laptops, peripherals) and software.
Maintenance: Perform scheduled device checks (bi-weekly), and clean/refurbish equipment returned by offboarding employees.
Monitor technical faults and solve them effectively to ensure minimal downtime.
2. Network & Account Administration
Ensure the correct functioning of internal networks (LAN/Wi-Fi) and internet connections.
User Management: Create and administer employee accounts (Active Directory, Google Admin), manage permissions, and reset monthly passwords/credentials according to security policy.
Manage access to internal/external services and renew subscriptions/licenses as needed.
3. Inventory & Procedures
Manage the IT equipment stock (laptops, routers, cables) and perform daily inventory checks.
Issue handover/takeover forms (procese verbale) for equipment given to employees.
Document technical processes (create simple guides/procedures) and participate in implementing IT security policies.
Collaborate with external vendors for maintenance, warranties, or IT purchases.
- Must be ready to start urgently.
- Experience: Minimum 1–2 years in a similar role (IT Support, Network Admin, IT Technician).
- Technical Skills:
- Solid knowledge of Windows OS and macOS (Linux is a plus).
- Proficiency in MS Office 365 and G Suite administration.
- Basic networking knowledge (LAN/Wi-Fi, VPN, DNS).
- Experience with Active Directory / Google Admin for account management.
- Soft Skills: Strong problem-solving skills, clear communication, and the ability to work without constant supervision (autonomy is key for the night shift).
Key Responsibilities (What you will do)
1. Technical Support & Hardware Maintenance
Provide first-level IT and help desk support to staff; resolve hardware (keyboard, mouse, monitor) and software issues with urgency.
Install, configure, and maintain office equipment (laptops, peripherals) and software.
Maintenance: Perform scheduled device checks (bi-weekly), and clean/refurbish equipment returned by offboarding employees.
Monitor technical faults and solve them effectively to ensure minimal downtime.
2. Network & Account Administration
Ensure the correct functioning of internal networks (LAN/Wi-Fi) and internet connections.
User Management: Create and administer employee accounts (Active Directory, Google Admin), manage permissions, and reset monthly passwords/credentials according to security policy.
Manage access to internal/external services and renew subscriptions/licenses as needed.
3. Inventory & Procedures
Manage the IT equipment stock (laptops, routers, cables) and perform daily inventory checks.
Issue handover/takeover forms (procese verbale) for equipment given to employees.
Document technical processes (create simple guides/procedures) and participate in implementing IT security policies.
Collaborate with external vendors for maintenance, warranties, or IT purchases.
About the Company
We turn clicks into customers and ideas into impact. From bold branding to performance-driven campaigns — we create digital strategies that deliver real growth. Let’s elevate your brand in every scroll, swipe, and search.
Required skills
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