IT Specialist Service Desk

Orienta Orienta Digital is seeking for a great ICT consulting company that provides services to businesses in the IT sector, an/une: IT SPECIALIST SERVICE DESK The resource will be responsible for:

• Gestione e supporto telefonico/da remoto;
• Analisi and resolution of problems;
• Gestione ticketing and monitoring of reports;
• Reporting periodical on the activity and performance of the service

The ideal candidate possesses a good knowledge of the Office package and the Windows environment. It is preferable that they have gained at least one year of experience in this role.

A plus would be experience in the clinical sector and knowledge of ITIL processes.

Completing the profile are excellent relational skills and a positive attitude to teamwork, combined with sharp problem-solving skills, resilience, and adaptability in managing complex problems.

A good knowledge of English is required.

An initial contract for 1 year FULL TIME (40 hours) is offered, with the purpose of hiring, classification, and remuneration will be commensurate with the candidate's experience and competence. Possible availability on Saturday rotation. Location: Padova Sector: Informatica Role: IT/Technology Type of occupation: Temporary job for hire